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AI Dream-Chaser Massage Chair Presale Shipping Terms

Thank you for considering purchasing our presale item. Please review the following shipping terms before placing your order:

Expected Ship Date: July 20, 2024 (Orders placed before 5/15: July 05, 2024)

Possible Delays: While we make every effort to meet our estimated ship date, please be aware that unforeseen circumstances beyond our control, such as weather conditions, overseas shipping delays, customs processes, and other factors, may impact delivery times. In the event of any delay, rest assured that you will receive an email notification with the updated ship date.

Notification Updates:

  • You will receive an email notification as soon as your item is shipped.
  • Should there be any delay, you will promptly receive an email update with the revised ship date.

Delivery Schedule:

  • Following the shipping notification, our team will contact you via phone call within one week to arrange delivery.
  • Shipping type (options at checkout):
    • Standard Shipping: Curbside delivery in the appointed delivery window.
    • White Glove Service: Inside delivery to the location/room of choice in the appointed delivery window.

Important Note:

  • Please ensure that you are available during the appointed delivery window to avoid additional charges for delivery attempts.
  • Our massage chair arrives fully assembled. It’s important to review the specifications, particularly the width of the chair, before making your purchase.

We appreciate your understanding and patience as we work to ensure the safe and timely delivery of your order. If you have any questions or concerns regarding shipping, please feel free to reach out to our customer support team at support@hueiyeh.com.